Customer Service is a key focus area for us, and we are committed to provide consistent and superior customer experience to all our customers. The objective of the Customer Relations Policy is to increase the general awareness of the Company's clients on the overall risk while investing, making them aware of their rights and grievance redressal mechanism. 

ICICI Securities is committed to nurturing and promoting a culture of diversity, equity and inclusion. We need a workforce consisting of people from different backgrounds and distinctive viewpoints to reflect the varying communities that we cater to. Our inclusive culture enables our employees to work effectively, free from any biases. To maintain our culture of diversity, equity and inclusion, the objective of this policy is to

Corporate Social Responsibility is the commitment of companies to provide resources and support activities focused on enhancing economic and social development. It is the effort made by companies to improve the living conditions of the local area in which they operate and the society at large. The activities taken up as part of corporate social responsibility reflect the intent to create a positive impact on society without seeking any commensurate monetary benefits. 

Section 178 of the Companies Act 2013 lays down requirement for the Nomination and Remuneration Committee to recommend to the Board a policy, relating to the remuneration for the Directors, key managerial personnel and other employees.

ICICI Securities Limited (the Company) has framed a Policy for determination of materiality for events/ information and disclosure thereof to the stock exchange (Policy for determination of Materiality) as required under Regulation 30 of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 (hereinafter referred to as Regulations), for determination of materiality for disclosure of events or information to Stock Exchanges, based on the criteria specified in the Listing Regulations. 

This Code is called ICICI Securities Code of Practices and Procedures for Fair Disclosure of Unpublished Price Sensitive Information ("Code") and is framed based on the principles of fair disclosure outlined in the Securities and Exchange Board of India (SEBI) (Prohibition of Insider Trading) Regulations, 2015, specifically under Regulation 8 read with Schedule A thereof (the "Regulations"). 

ICICI Securities Limited (the Company) has framed the Whistleblower Policy, it aims to set up a mechanism that enables employees to report about potentially illegal and/or unacceptable practices. The policy seeks to enable employees to report such practices without fear of victimization and reprisal & aims to administer good governance practices in the Company to ensure that serious concerns are properly raised and addressed. 

ICICI Securities Limited has framed the Code of Business Conduct & Ethics (‘Code’) of the Company to ensure consistent standards of conduct and ethical business practices.